Conflict Management Certificate Program

The Conflict Management Certificate is offered during the fall semester only.

About the Program

Program Instructor


Lorraine Segal, M.A.
lorraine@conflictremedy.com

Articles

This 12-week professional development certificate program is designed to help managers, aspiring managers, C-Suite executives, HR professionals, team leaders, or anyone working with challenging individuals or groups learn how to manage workplace conflict better and communicate more effectively.

These days, a wide variety of job descriptions across many professions and industries see conflict management as a desirable or essential skill. Having a certificate in conflict management can help you get a job or a better position or simply be more productive and feel more peaceful at work.

Weekly Topics include: foundational skills in understanding conflict and communicating better across differences and misunderstandings, as well as techniques for dealing with bullying, managing intergenerational and cross-cultural communication issues, facilitating meetings and groups, giving and receiving feedback successfully, letting go of resentments at work, negotiating for yourself and others.

The fee for the 12-week Conflict Management Certificate program is $890.