Financial aid and student account services are provided to students through
University Business Services, which consists of the Senior Director of University
Business Services, the Director of Financial Aid, 13 full-time, professional
Financial Aid Office staff, and 9 full-time Customer Services staff. Emphasis
on accessibility to students is demonstrated by the availability of both student-specific
information on demand and assistance from experienced staff throughout the calendar
year during day and evening hours. Students can access their individual student
account and financial aid information through a secure internet portal or email
our staff 24 hours per day, 7 days per week. Customer Services staff and Financial
Aid Office staff are available to students in person and by phone Monday through
Friday from 9:00 am to 5:00 pm, year-round, with extended evening hours when
classes are in session. In addition to accessibility of information, financial
aid disbursements and the processing of financial transactions are timely and
efficient, as evidenced by accounting records as well as the lack of student/parent
complaints. To provide flexibility as students’ financial circumstances
change, students may begin the financial aid application process at any time
during the academic year, and disbursements are scheduled twice weekly for most
weeks during the award period.
SSU/IT provides six computer labs and a great deal of software, configured for
faculty-specific presentations, and then available after class so students can
have access to the software and data.
In addition, many departments operate computer labs that are customized to
the unique computing needs of their department.
SSU/IT provides WebCT for each course. This enables students to receive class
materials online and submit projects online. Faculty can develop materials online.